Open Positions at The Helm

Receptionist

Full-Time | Monday-Friday 
Location: The Helm at the Boll Life Center | Grosse Pointe Farms, MI

Join Our Team

The Helm is seeking a friendly, organized and customer service-oriented individual with a passion for working with older adults to join our front desk team.

As the first point of contact for members and guests, this role plays an important part in creating a welcoming and positive experience while supporting daily front desk operations and member services.

Position Highlights

Responsibilities may include:

• Greeting members and guests and assisting with check-in
• Answering and directing incoming phone calls
• Supporting membership and program registration
• Assisting with administrative and office support tasks
• Maintaining member records and processing payments
• Creating a welcoming and organized front desk environment

Qualifications

We are looking for someone with:

• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Administrative or clerical experience
• Experience with Microsoft Office (Word, Excel and Outlook)
• Ability and willingness to learn new computer programs
• Strong organization and attention to detail
• High school diploma required

How to Apply

Interested candidates should submit a resume and cover letter to sroberts@helmlife.org with the subject line “Receptionist Position”

Applications will be accepted until June 19, 2026.

FOR COMPLETE RESPONSIBILITIES AND POSITION DEATILS

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